We know that building homes and creating an exceptional customer experience begins with building the BEST TEAM!
Success starts with having the right people and creating a culture where creativity and inspiration thrive. It’s not hard to make decisions when you know what your values are. Our values guide every conversation we have and every decision we make. We say what we mean, we don’t make promises we can’t keep, and we take responsibility for everything we do. It’s that simple. Sharing our values and dedication as a homebuilder is both our mission and our passion. Every individual at Loftech Homes has been hand-picked and is among the most talented, motivated, creative, experienced, and conscientious people in the industry – and we all have a stake in what we do and how we do it.
If you are interested in being part of our team, let’s talk about your career at Loftech Homes!
This position is primarily responsible for the generation of new home sales within Loftech Homes. You will be responsible for learning and utilizing a specific sales process while demonstrating exceptional customer service. After training you must exhibit complete understanding of the home building process and product offerings to effectively communicate to prospects. This is an opportunity to be a positive member of a team that is building a strong foundation of values and culture while achieving an ambitious growth strategy for greatness.
Deliver an outstanding customer experience. This includes educating interested parties about products, setting appointments, and answering questions in a professional manner.
Develop, practice, and deliver a good sales presentation in accordance with the company training.
Responsible for a high level of activity including, but not limited to Realtor outreach, lead generation, engaging with new prospects, following up with prospects, and setting appointments to close.
Respond to customer queries in a prompt and efficient manner.
Attend and actively participate in scheduled meetings or events.
Consistently follow up with customers who are under contract and provide updates.
Generate referrals by holding yourself to high standards of customer satisfaction and service.
Enter leads, appointments, and all communication into the Lasso CRM daily.
Present Loftech Homes in a knowledgeable and professional manner.
Set proper expectations with prospects and customers.
Immerse yourself in community information and trends, including schools, utilities, tax information, recreational areas, shopping areas, etc.
Work with all prospective homebuyers to identify and understand their vision to align them with a home to meet their needs.
Continuously strive to improve your industry knowledge, sales presentation, and process to consistently deliver an exceptional customer experience.
Respond to internal phone calls and e-mails within 24 hours.
Ensure that the model home(s) and communities are in outstanding condition for presentation to customers.
Meet or exceed sales performance metrics set forth by the Company.
Prepare required forms and documents for each home sale for prospective buyers in accordance with any legal requirements and Company policies.
Visit your competition each month and understand the competitive landscape for the home market in the area; gather and submit requested data to conduct a Competitive Market Analysis (CMA).
3+ years of proven success in a sales environment
Minimum of a High School diploma or equivalent.
Valid TX Real Estate License
Valid Driver’s License
Must be willing to work evenings and weekends.
Strong interpersonal and communication skills with an ability to close deals and develop and maintain relationships is required.
Must exemplify a high level of professionalism in appearance and daily interactions with team, management, as well as customers.
Support all members of the team and exude a collaborative approach to ensure the success of self and others.
Maintain a positive, adaptable and flexible attitude.
Strong work ethic, drive, and decision-making skills.
Proficient computer skills, including sales software and Microsoft Office.
General Duties and Responsibilities
The Starts / Permit Coordinator will manage and facilitate the issuance of building permits from various municipalities in a timely and efficient manner.
This position will also be responsible for putting together start packages and distributing them to the Construction Managers as well as making payments of necessary fees prior to start.
Additional duties will include assisting the construction team with EPO’s
Updating construction schedules and vendor office support with reference to PO’s and selection distribution.
General Duties and Responsibilities:
The Construction Manager manages all aspects of the construction process according to Loftech quality standards and local building codes while adhering to budgets, maintaining the construction schedule, and providing the level of service required to achieve the established customer satisfaction goals.
The Warranty Manager handles all aspects of the delivery of the home to the customer.
From the pre close orientation walk, to the final buyer sign off before closing, the warranty manager ensures that the homes meets Loftech quality standards and that the buyer is completely informed on the closing and warranty process.
Post close, the warranty manager will respond to warranty request from buyers, Initiates service work orders/PO’s, sets appointments with subcontractors, monitors progress and quality of work, and keeps customers apprised of work order status.
The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Additionally, an employee’s job duties may change at any time, in the company’s sole discretion.